ABOUT US

SVM Payments provides an unparalleled level of service and offers the expertise, creativity and technology solutions to support all your prepaid card programs.

OUR COMPANY

For more than 20 years, SVM has been a global leader in providing innovative gift card solutions for businesses. SVM’s products are used by the world’s leading incentive, reward and loyalty programs and thousands of small businesses to incent and reward their customers, employees, and prospects.

Known for our expertise and creativity, SVM Payments currently operates some of the largest programs in the prepaid industry and features customized programs for your employees, salespeople, consumers and channels. We currently serve as a Prepaid Program Manager in both the U.S. and Canada, providing virtual and traditional open-loop prepaid cards that maximize choice and are universally accepted by merchants that accept Visa®, Mastercard® and Discover®.

SVM Payments is proud to partner with direct clients, incentive companies, promotional houses and marketing agencies, offering virtual card delivery with instant-issue technology and state-of-the-art fulfillment capabilities. You can depend on us to recommend the right card solution for your needs and furnish an unparalleled level of service.

OUR VISION

Through consultation and partnership, SVM Payments creates prepaid card solutions that exceed client expectations and enrich cardholders’ lives.

 

EVENTS

 

 

OUR AFFILIATIONS

SVM has partnered with numerous associations to bring you the best service possible.

 

OUR LEADERSHIP TEAM

 

Pam Cooper

Customer Service Operations Manager

Pam joined SVM in May of 2015.  As the Customer Service Operations Manager at SVM Payments, Pam is responsible for managing the internal customer service/disputes team, while maintaining relationships with the external Call Center and IVR (interactive voice response) partner.

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  She also monitors general office operations.  Prior to joining SVM, Pam worked for the Quad Cities Better Business Bureau, Lake City Bank, and US Cellular.  She holds a Bachelor’s Degree in Marketing and Management from Eastern Illinois University.

John Cullen

Vice President of Marketing & Innovation

John joined SVM in October of 2011 as Vice President and General Manager, Gasoline Loyalty and Rewards. In his role leading the innovation and marketing team, John is responsible for streamlining the marketing efforts of all SVM entities while

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also developing go-to-market strategies for new SVM products and services. Prior to joining SVM, he held numerous leadership and entrepreneurial roles in the area of loyalty and reward solutions, including senior management positions at both Centego Marketing, the creator of Fuel Rewards, and AutoGas Systems. He holds a Bachelor’s Degree in Philosophy from Loyola University, Chicago.

John Driscoll

Chief Information Officer

John joined SVM in 2006. As CIO he is responsible for defining SVM’s technology strategy and building the secure infrastructure necessary to support our customers and clients. Payment Card Industry compliance is also a key focus

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area. Prior to joining SVM, John was an Associate Partner at Andersen Consulting (Accenture) and Director of Consulting Services at Calence (Insight). John holds a Bachelor’s Degree in Computer Studies from Northwestern University.

Nida Patel

Vice President of Operations

Nida joined SVM in November of 2010. Nida is responsible for building better systems, processes and procedures in order to improve client and cardholder experiences. At SVM Payments, she manages daily operations, vendor

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relationships, compliance, client relationships and the implementation of new programs. Prior to joining SVM, Nida worked for Fortune 500 companies, where she developed and managed product lifecycles.

Marshall Reavis

Chief Executive Officer

Marshall founded SVM in April 1997 after his involvement in the creation of the oil industry’s first prepaid gasoline card in 1994. Under his leadership, SVM has seen meteoric growth and has transformed itself from a business-to-business resale

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distributor of gift cards in the United States to a global gift card services provider offering gift card sales management, gift card fulfillment, and gift card program management. Today, SVM represents 100’s of the best retail brands and issues hundreds of millions of dollars in network prepaid cards making SVM the preferred single source provider in the loyalty, award, and promotion sectors. In addition to his management duties at SVM, Marshall currently serves as a member of the Board of Trustees at DePauw University where he was a Management Fellow and earned his Bachelor’s Degree in Economics.

Laurie Shields

Senior Implementation Manager

Laurie joined SVM in October of 2011 as an Accounting Specialist. After a little over a year, she was given the opportunity to switch departments and become an Implementations Specialist. Today, as the Senior Implementation Manager, Laurie manages all activities

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under prepaid card implementations, which includes onboarding clients and programs. She also manages SVM’s processors, issuing banks, and fulfillment house relationships. Laurie holds a Bachelor’s Degree in Accounting from Southern Illinois University at Carbondale.

Magdelena Sowul

Accounting Manager

Maggie joined SVM in 2011 as an Accounting Associate, shortly after college graduation.  Now, as the Accounting Manager at SVM Payments,she leads her team in completing financial statements and the monthly close process, as well as fulfilling financial data requests,

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and overseeing bank transfers.  Maggie attended the City University of New York, where she earned a Bachelor’s Degree in Accounting.

SVM SHARES

SVM SHARES is SVM’s corporate philanthropy program. Each year, SVM SHARES selects one local, one domestic and one international organization to support through coordinated events and giving opportunities throughout the year. This year, SVM will be supporting the philanthropic efforts at Partners for Our Communities (local), USA CARES (domestic), and Feed My Starving Children (international).

SVM and our team members are proud to partner with these three organizations in 2019. We look forward to helping support the important work that they do in our communities near and far.

 

PRESS RELEASES

 

October 2018

SVM Announces SVM Payments Division and Website; Rebranded Company Group Specializes in Prepaid Cards

March 2018

SVM Expands Virtual Prepaid Payments with New SVM Link Product

March 2018

SVM Appoints Tan Truong as Chief Technology Officer