SVM Payments provides an unparalleled level of service and offers the expertise, creativity and technology solutions to support all your prepaid card programs.


For more than 20 years, SVM has been a global leader in providing innovative gift card solutions for businesses. SVM’s products are used by the world’s leading incentive, reward and loyalty programs and thousands of small businesses to incent and reward their customers, employees, and prospects.

Known for our expertise and creativity, SVM Payments currently operates some of the largest programs in the prepaid industry and features customized programs for your employees, salespeople, consumers and channels. We currently serve as a Prepaid Program Manager in both the U.S. and Canada, providing virtual and traditional open-loop prepaid cards that maximize choice and are universally accepted by merchants that accept Visa®, Mastercard® and Discover®.

SVM Payments is proud to partner with direct clients, incentive companies, promotional houses and marketing agencies, offering virtual card delivery with instant-issue technology and state-of-the-art fulfillment capabilities. You can depend on us to recommend the right card solution for your needs and furnish an unparalleled level of service.


Through consultation and partnership, SVM Payments creates prepaid card solutions that exceed client expectations and enrich cardholders’ lives.





Campus Connex 2020
February 18-19, 2020
New Orleans, LA

Energy Marketing Conference

Energy Marketing Conference
March 3, 2020
Houston, TX

Incentive Marketing Association (IMA) Summit

Incentive Marketing Association
July 20-22, 2020
Fort Lauderdale, FL



SVM has partnered with numerous associations to bring you the best service possible.




Pam Cooper

Customer Service Operations Manager

Pam joined SVM in May of 2015.  As the Customer Service Operations Manager at SVM Payments, Pam is responsible for managing the internal customer service/disputes team, while maintaining relationships with the external Call Center and IVR (interactive voice response) partner.

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  She also monitors general office operations.  Prior to joining SVM, Pam worked for the Quad Cities Better Business Bureau, Lake City Bank, and US Cellular.  She holds a Bachelor’s Degree in Marketing and Management from Eastern Illinois University.

John Driscoll

Chief Information Officer

John joined SVM in 2006. As CIO he is responsible for defining SVM’s technology strategy and building the secure infrastructure necessary to support our customers and clients. Payment Card Industry compliance is also a key focus

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area. Prior to joining SVM, John was an Associate Partner at Andersen Consulting (Accenture) and Director of Consulting Services at Calence (Insight). John holds a Bachelor’s Degree in Computer Studies from Northwestern University.

Nida Patel

Vice President of Operations

Nida joined SVM in November of 2010. Nida is responsible for building better systems, processes and procedures in order to improve client and cardholder experiences. At SVM Payments, she manages daily operations, vendor

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relationships, compliance, client relationships and the implementation of new programs. Prior to joining SVM, Nida worked for Fortune 500 companies, where she developed and managed product lifecycles.

Magdelena Sowul

Accounting Manager

Maggie joined SVM in 2011 as an Accounting Associate, shortly after college graduation.  Now, as the Accounting Manager at SVM Payments,she leads her team in completing financial statements and the monthly close process, as well as fulfilling financial data requests,

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and overseeing bank transfers.  Maggie attended the City University of New York, where she earned a Bachelor’s Degree in Accounting.


SVM SHARES is SVM’s corporate philanthropy program. Each year, SVM SHARES selects one local, one domestic and one international organization to support through coordinated events and giving opportunities throughout the year. This year, SVM will be supporting the philanthropic efforts at Partners for Our Communities (local), USA CARES (domestic), and Feed My Starving Children (international).

SVM and our team members are proud to partner with these three organizations in 2019. We look forward to helping support the important work that they do in our communities near and far.




October 2018

SVM Announces SVM Payments Division and Website; Rebranded Company Group Specializes in Prepaid Cards

March 2018

SVM Expands Virtual Prepaid Payments with New SVM Link Product

March 2018

SVM Appoints Tan Truong as Chief Technology Officer